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#tech-support
jessfit
5 hours ago
Bugs
Hey dev team, I experienced an issue with my Apple Watch connecting while starting my program’s workout. It kept saying that it was trying to connect after I hit “track workout” but it was loading for the longest time with no success. I tried twice, but same problem. So I ignored it and just moved forward with the day’s workout. After I finished my workout, it was loading “Ending session…” and keeps looping on my watch. When I looked at my phone’s summary, I was surprised it even recorded something. However the info isn’t accurate and says 20% Completed, which isn’t correct. I’m expecting it to say 100% and everything else to just show the full time, etc.
Can you please check why this behavior happened? Sometimes this has happened in the past where it has trouble connecting, but intermittently. Can you make sure that this is also 100% marked complete so that it doesn’t affect my points while I’m on a team challenge? Tyyy!

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