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#tech-support

kitazalea

an hour ago

Bugs

Bugs

Having technical issue with streak counting / widget placement

Hi there! I have turned on and enabled streak in the app as of yesterday, but when I finished my workout today and logged complete, my streak was disabled again. I enabled it in the app a second time, but everytime I close and re-open the app it is mysteriously disabled and hasn't counted a streak at all for me yet despite completing workouts yesterday and today. Any suggestions on what I might be doing wrong that it keeps de-activating and I have to keep hitting "enable"?

Also, I tried re-arranging my widgets on the main page so my streak shows up at the top, but every time I try to move specifically the streak widget, it just falls back to where it was and won't let me move it. I did attempt to turn off/turn back on the widget but that didn't seem to help either. Thanks in advance for any help or info! :)

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